The death cleanup process doesn’t have to take long!

We understand the tragedy you are facing may be unexpected. Calling a biohazard cleanup company is often hard to navigate as you may be unsure of where to begin. Here is a short list of what you should know and be prepared for before placing the call.

  1. LOCATION ADDRESS: We will need to know the address of the cleanup in order to dispatch a care team and ensure that we dispatch the closest bio-recovery technician team.
  2. RELATIONSHIP: In order to perform any services on the property it is important to obtain permission from the next of kin or authorized representative. It is not necessary to be present at the property if paperwork is completed prior to arrival.
  3. WHAT HAPPENED: We only need to know a general idea of what occurred so we can ensure we bring the correct equipment and discuss any specific concerns with you. All information we collect is confidential and will be treated as such.
  4. INSURANCE: In most cases, property insurance will cover the cost to repair the damage. If you are unable to provide the insurance information at the time of arrival, you may call us after the services are performed.
  5. ACCESS TO PROPERTY: In order to perform the cleaning process we will need access to the property. If you prefer not to revisit the site until the cleaning is complete we can pick up a key and sign paperwork prior to arrival.
  6. CASE # AND AGENCY: If the scene has been worked by a law enforcement agency we will ask for the case number and agency name. This is to ensure the incident has been reported to the proper agency and released for cleaning.

We know this is an extremely difficult time for most loved ones: Accident Cleaners here to work together with you and help you quickly move past this event. We hope that this helps you.