We understand this tragedy is likely unexpected. It may be difficult to understand the process involved in looking for biohazard cleaning companies. We hope to alleviate the stress you may have about who to call or what information you may need to provide.

Before you call us, please make sure you’re prepared to let us know the following six important pieces of information.

1. LOCATION ADDRESS

We will need to know the location of the site that needs to be cleaned. Without this information, we will not be able to send a team. An accurate address with house numbers and zip codes ensures that our team will be able to arrive promptly.

2. RELATIONSHIP

It is necessary for us to have permission from the next of kin or authorized representative. Without this approval, we are not permitted to begin the biohazard cleanup. As long as the proper paperwork is provided, this person is not required to be present when our team arrives.

3. WHAT HAPPENED

We will need a general idea of what occurred and the state of the property so that we are able to be properly prepared for the accident cleanup. This way, we will know what equipment is necessary and can discuss any potential concerns in advance. All information you provide us with will be confidential.

4. INSURANCE

We understand that financing our services may be a source of concern or stress. Typically, insurance is able to cover the cost of our services. However, if you are unable to provide us with this information when we arrive, you may present this to us after our services are completed.

5. ACCESS TO PROPERTY

To begin the cleanup process, we will require permission from the next of kin or authorized representative as well as physical access to the property. If you do not wish to return to the site, you can provide us with the key and signed permission before we arrive at the scene.

6. CASE NUMBER & AGENCY

If law enforcement has been involved on the scene intended for cleaning, we will need to have the corresponding case number and the name of the agency. This helps to verify that the proper agency has been informed. We will be able to confirm that the scene is no longer needed for further investigation so that we are free to begin cleaning.

 Accident CleanersSM has been providing quality cleaning services in Florida since 1999. We understand that it is natural for you to have many questions and concerns at this time about the selection of a crime scene cleanup company. After reviewing this list of what you will be required to provide, please call our number and we will treat your case with compassion, urgency and professionalism.